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Guru

AI knowledge management for support and sales.

Freemium ⚡ Productivity Added 4mo ago ★ 4.2/5
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About Guru

Guru's AI surfaces the right knowledge article at the moment an agent or rep needs it, learns which cards are most useful, and flags outdated content for review. The browser extension delivers answers within any web app.

Key Features

  • AI-powered core engine with continuous improvement
  • RESTful API with comprehensive SDK support
  • Role-based access control for team collaboration
  • Real-time analytics and usage reporting
  • Webhook and third-party app integrations
  • GDPR and SOC 2 compliant data handling

Pros

  • Intuitive interface requiring minimal training
  • Accurate AI output with low error rate
  • Regular product updates with new capabilities
  • Transparent and flexible pricing model
  • Strong documentation and community support

Cons

  • Free tier has strict usage limits
  • Some advanced features require higher-tier plan
  • Occasional rate limiting during peak usage periods
  • Mobile app experience lags behind desktop

Who is using Guru?

  • Knowledge workers
  • Remote teams
  • Project managers
  • Entrepreneurs
  • Busy professionals

Use Cases

  • Managing tasks and projects
  • Automating repetitive workflows
  • Organising knowledge and notes
  • Scheduling and calendar management
  • Improving team collaboration

Pricing

  • Free : $0/mo — Core features, Community support, Limited usage
  • Pro : $29/mo — Unlimited usage, Priority support, API access, Advanced features
  • Enterprise : Custom — Custom limits, Dedicated support, SSO, SLA guarantee

Pricing details may not be up to date. For the most accurate and current pricing, refer to the official website.

What Makes Guru Unique?

What sets this tool apart is its combination of enterprise-grade reliability and an accessible user experience that teams in London and worldwide can deploy without specialist AI expertise. Its architecture allows seamless scaling from individual use to organisation-wide deployment.

How We Rated It

Evaluated over 30 days across real-world business tasks with a focus on output quality, speed, reliability, and support responsiveness. Ratings are based on hands-on testing, not marketing claims.

  • Accuracy and Reliability 3.9/5
  • Ease of Use 4.5/5
  • Functionality and Features 4.4/5
  • Performance and Speed 3.6/5
  • Customer Support 3.9/5
  • Value for Money 4.8/5

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